CASE STUDY

67% occupancy in its first month on Airbnb

Professional Airbnb Photography in San José: The Secrt Escalante Case Study

67% occupancy in its first month on the market

Secrt Escalante Airbnb apartment in San José, managed by Cool Experience
Airbnb at Secrt Escalante | Cool Experience

This apartment at Secrt Escalante launched as a brand-new rental in the portfolio of Cool Experience, a company that specializes in Airbnb management. With no reviews, no booking history and no ranking on Airbnb yet, it was essential to present the property professionally from day one.

To support its launch, we did a professional Airbnb photography shoot focused on clearly communicating the apartment’s design, layout and guest experience. We leaned heavily on the views: the social area has floor-to-ceiling windows with an amazing view of San José, which is one of this Airbnb’s biggest selling points. In its first month live with the new photos, the apartment got 9 bookings, 20 booked nights and 67% occupancy.

Case summary

MetricFirst-month result
Bookings received9
Nights booked20
Occupancy67%
Period analyzedJune 2026
Listing statusBrand-new property
ManagementCool Experience
LocationSecrt Escalante, San José

The big question: is 67% good or not?

It’s a fair question. For experienced Airbnb owners and property managers, these numbers are part of everyday life, but new hosts often want a benchmark to measure against.

According to Airbtics, a company that specializes in short-term rental analytics, its report on Airbnb revenue and occupancy in San José, Costa Rica puts the city’s median occupancy at around 57%.

That’s a useful point of comparison for seeing the impact of professional photography in this case study, which shows 67% in the first month.

The challenge: launching a new Airbnb with no reviews or history

A new property faces a real hurdle on Airbnb: it doesn’t have guest reviews, a reputation or any track record to build trust yet. At that stage, photos play an especially important role. Potential guests use the images to answer questions like:

  • What’s the apartment’s actual layout?
  • Does it feel comfortable and well kept?
  • Does the space match the price?
  • Is it a good fit for the kind of trip I’m planning?
  • Does it look as appealing as other options in the area?

The goal wasn’t just to photograph rooms. It was to build a visual presentation that could communicate the apartment’s value from the very first moment.

Explore the photography services and process designed for Airbnb owners

Explore the photography services and process designed for property managers (page in Spanish)

Goals of the photo shoot

The professional photo shoot for this Airbnb at Secrt Escalante was designed around three main goals.

1. Present the property clearly

Every space had to be easy to understand. The photos needed to show the layout, the sense of size, the furniture and how the different areas of the apartment connect.

2. Convey the guest experience

An Airbnb listing doesn’t just sell square footage. It sells the experience of cooking in the kitchen, resting in the bedroom, enjoying the social areas and staying in a specific location, and of course showing off the views, which are this Airbnb’s strongest asset for attracting new guests.

That’s why the gallery needed to feel cohesive and help guests imagine what their stay would be like.

3. Deliver a gallery ready for marketing

Cool Experience needed professional visuals it could use from the moment the listing went live, both on Airbnb and on other channels, since many owners also promote their apartments on social media to get more exposure.

The Airbnb photography strategy behind Secrt Escalante

The visual strategy focused on creating a gallery that’s clear, appealing and built to sell.

Full coverage of every space

We photographed everything a potential guest needs to understand the property without running into any major gaps in the listing.

An effective gallery should help people understand:

  • Which spaces the rental includes.
  • How the areas connect.
  • What level of comfort to expect.
  • What the property’s main features are.
  • What sets the apartment apart from other available options.

Composition built around the guest

The images were shot with the way people evaluate a rental on Airbnb in mind. That means prioritizing photos that explain the space, instead of producing purely decorative or architectural images with no selling purpose.

Visual consistency

Lighting, framing, editing and the overall order of the photos were all handled to keep the presentation consistent. That consistency helps the listing look more polished and professional.

Browse a portfolio of Airbnb projects across Costa Rica

Explore the photography services and process designed for property managers (page in Spanish)

First-month results on Airbnb

In June 2026, the apartment achieved the following results:

9 confirmed bookings

The rental received nine bookings in its first month on the market. That matters because a new property doesn’t have a long track record on the platform to back it up yet.

20 booked nights

Of the thirty nights available in June, twenty were booked.

67% occupancy

The apartment reached 67% occupancy in its first month of operation. For a brand-new property, that’s a strong start and shows the listing gained traction right from launch.

Compared with an apartment without professional photos

For context, let’s compare it with an apartment in the Sabana area, in the Babylon tower, another property managed by the same company that, according to the client, doesn’t have a comparable professional photo shoot yet. This isn’t about which Airbnb is better. It’s a look at how differently an apartment performs with and without professional Airbnb photography, and why it’s a smart investment for owners.

In the same month, Babylon recorded:

  • 5 bookings.
  • 16 booked nights.
  • 53% occupancy.

Here’s how they compare:

MetricSecrt EscalanteBabylonDifference
Bookings9580% more
Booked nights201625% more
Occupancy67%53%14 percentage points higher

The Secrt Escalante apartment got four more bookings, filled four more nights and reached higher occupancy over the same period.

Most shoots start at around US$300. Every project is quoted based on the property’s actual features and needs.
Ask for a custom quote and let’s talk about the best option for your property.

Were the photos the only reason for these results?

No. It would be wrong to say the difference came only from professional photography. An Airbnb’s performance also depends on factors like:

  • Location.
  • Nightly rate.
  • Launch promotions.
  • Amenities.
  • Guest capacity.
  • Availability.
  • Quality of management.
  • Response time.
  • Booking rules.
  • Existing competition.
  • The guest experience after booking.

On top of that, Secrt Escalante and Babylon are in different buildings and different areas. That’s why this comparison should be read as a business benchmark, not as a controlled experiment.

The responsible conclusion is this:

The Secrt Escalante apartment had a strong launch, backed by professional photography, active management and the right business strategy.

Photography was part of the system that allowed the property to be presented properly from the start, but it shouldn’t be seen as the only factor behind its occupancy.

Why is professional photography so important for a new Airbnb?

When you list a new property, you don’t have reviews to back up a guest’s decision yet. At that point, photos become one of the main things people use to evaluate your rental.

A professional shoot can help you:

  • Present every space properly.
  • Show that the place is well cared for.
  • Reduce doubts about the property.
  • Better show the layout.
  • Stand out in search results.
  • Create content for Airbnb, social media and websites.
  • Support pricing that matches the level of the property.
  • Launch with a consistent visual identity.

Photography can’t fix a bad location, the wrong rate or poor management. But it can keep a good property from being presented poorly. It’s also worth saying that photography has many benefits, and one of the biggest for Airbnb as a business is that it helps you compete and gives your property an edge. As the saying goes, «perception is reality,» and the first thing a potential guest sees before they know anything else about an Airbnb is the photos. That’s where the connection starts, and if your photos don’t show the property well, you’re at a disadvantage. In other words, it’s money left on the table.

Why is professional photography so important for a new Airbnb?

When you list a new property, you don’t have reviews to back up a guest’s decision yet. At that point, photos become one of the main things people use to evaluate your rental.

A professional shoot can help you:

  • Present every space properly.
  • Show that the place is well cared for.
  • Reduce doubts about the property.
  • Better show the layout.
  • Stand out in search results.
  • Create content for Airbnb, social media and websites.
  • Support pricing that matches the level of the property.
  • Launch with a consistent visual identity.

Photography can’t fix a bad location, the wrong rate or poor management. But it can keep a good property from being presented poorly. It’s also worth saying that photography has many benefits, and one of the biggest for Airbnb as a business is that it helps you compete and gives your property an edge. As the saying goes, «perception is reality,» and the first thing a potential guest sees before they know anything else about an Airbnb is the photos. That’s where the connection starts, and if your photos don’t show the property well, you’re at a disadvantage. In other words, it’s money left on the table.

Why photo curation (editing) matters

A key part of any professional Airbnb photography service is curating every image. It’s not just about taking the photo; it’s about taking care of the details so the property looks clear, appealing and true to life.

Without the right technical know-how and equipment, important things can get lost, for example:

  • Outdoor views that are too bright or “blown out.”
  • Lamp and furniture details you can’t make out.
  • Distracting reflections on windows and glass.
  • Spaces that look darker or flatter than they really are.
  • Crooked vertical and horizontal lines.

Fixing these things helps the image feel more orderly, calm and high quality. When walls, windows or furniture look tilted, a photo can feel sloppy even if the property is in great shape. Photo curation lets you show off the views, control reflections, recover detail and present every space in a cleaner, more professional way.

Antes-Secret-1Caso de éxito de fotografía para Airbnb en Costa Rica

Project results

The Secrt Escalante apartment shows that a brand-new property can enter the market strong when good management is combined with professional visual presentation.

In its first month on Airbnb, the rental achieved:

  • 9 bookings.
  • 20 booked nights.
  • 67% occupancy.

These results show the apartment was able to capture demand from launch and start building its track record on the platform. For Cool Experience, the shoot also meant adding the property to its portfolio with a professional gallery ready to use in its marketing.

Getting a new property ready for Airbnb?

Launching a rental is an important stage. Posting temporary, incomplete or unappealing photos can hurt how your property is perceived right from the start. A professional Airbnb photo shoot lets you present your rental with more clarity, consistency and perceived value. Learn more about my professional Airbnb photography in Costa Rica and get your property ready to compete from day one.

What should an Airbnb photo shoot include?

Coverage depends on the type of property, but it should usually include:

    • Bedrooms.
    • Bathrooms.
    • Living room.
    • Kitchen.
    • Dining area.
    • Balconies or terraces.
    • Views.
    • Amenities.
    • Outdoor areas.
    • Relevant shared spaces.

It can also include drone photos, vertical content, lifestyle images or sessions at different times of day.

Is professional photography only useful for Airbnb?

No. The images can also be used on websites, social media, sales presentations and promotional campaigns, depending on the usage rights agreed upon.

Explore the photography services and process designed for Airbnb owners

Explore the photography services and process designed for property managers (page in Spanish)

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Francis Arenas profile picture
Francis Arenas
September 23, 2026
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Excelente atención! Excelentes fotos! Puntual. Hizo una excepción de entregarme trabajo antes de lo que planifica! Súper comprensivo! Súper recomendado
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Lara Young
September 12, 2026
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Highly professional photography, editing, and communication. Dwight brings advanced lighting equipment for interiors and a drone to capture the surroundings. I recommend his photography services as well as his fine art photography for staging hotels & rentals.
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Diego Morales Jimenez
August 23, 2026
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Excelentes fotos, demasiado profesional, exactamente lo que ocupábamos. 100% recomendado!!
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Jonathan Valerio
August 4, 2026
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¡Excelente servicio! Quedamos muy contentos con su profesionalismo, dedicación y el talento que se demuestra en cada foto. Además de su gran trabajo, es una excelente persona: súper amable, atento y fácil de trabajar. Estamos muy felices con el resultado final. ¡Lo recomendamos al 100% sin dudarlo!
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Ana Jimenez
July 8, 2026
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Working with Dwight Avalos was an outstanding experience. We hired him to photograph our Airbnb, Casalú, and the results exceeded our expectations. From the very beginning, he understood the vision behind our property and captured it beautifully in every image. He has an exceptional eye for composition, lighting, and detail, creating photographs that are elegant, natural, and truly reflect the experience we want our guests to have. Beyond his talent and professionalism, Dwight brought thoughtful ideas and recommendations throughout the session that made a meaningful difference in the final result. His attention to detail and commitment to quality were evident from start to finish. If you’re looking for a photographer who knows how to showcase a property at its very best and create images that truly connect with future guests, I highly recommend Dwight Ávalos. We would gladly work with him again.
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Cool Experience
June 23, 2026
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Llevamos más de 4 años trabajando con Dwight y ha sido un aliado fundamental para nuestro negocio. Su trabajo siempre ha sido impecable, con un nivel de profesionalismo excepcional y una atención al detalle que realmente marca la diferencia. Además de su gran talento, es una excelente persona, responsable, comprometido y muy agradable para trabajar. Lo recomendamos totalmente a cualquiera que busque servicios de fotografía de alta calidad.
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Salud Bienestar
June 16, 2026
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Excelente atención y el trabajo 5 estrellas 🌟
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Andres Barrantes Barrantes
March 28, 2026
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Super recomendado 100%. Excelente trabajo, fotos muy profesionales y una atención inigualable.
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Grupo Logístico Jaziel
February 11, 2026
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Trabajar con Dwight fue una excelente experiencia. Es un joven muy profesional, respetuoso y comprometido con su trabajo. Supó captar cada espacio de La Casa de Papi con una sensibilidad especial, resaltando la luz, la piscina y cada rincón que hace única la propiedad. Sin duda lo volveríamos a contratar y lo recomendamos totalmente.
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Rafael Marzall
January 16, 2026
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Un profesional EXCEPCIONAL! Muy detallista con las disposición de los muebles, organización e iluminación! Nuestra experiencia con Dwight fue excelente y aumento nuestras visualizaciones en Airbnb rápidamente. Muchas gracias!
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